First and foremost, we want to express our sincere gratitude for your support and patience. Your enthusiasm for pnümix means the world to us, and we are committed to delivering a product that exceeds your expectations.
During the final stages of our manufacturing process, we identified some key areas that required attention to ensure the highest quality and best user experience. Specifically:
- Thermos Insert Upgrade: We have upgraded the thermos insert to ensure there is no leaching of liquids or mold growth. This change is crucial for your safety and the longevity of your pnümix.
- Tooling Correction: An issue with the tooling was discovered, and necessary corrections have been made to minimize any chances of product defects. This step ensures that you receive a reliable and durable product.
In addition to addressing these issues, we’ve also made an exciting enhancement:
- Mixer-Only Selection: We’ve added a mixer-only selection to the liquor strength selection dial, giving you more flexibility and control over your beverage mixing experience.
Due to these essential improvements, the shipping of your pnümix has been pushed back to no earlier than September 2024. We understand that this delay might be disappointing, and we sincerely apologize for any inconvenience it may cause.
For those who have already pre-ordered, as a token of our appreciation for your understanding and patience, we will be including a complimentary pnümix T-shirt with your order. Additionally, we are pleased to offer you a 10% coupon code for your next purchase from our company. We will reach out to get your preferred T-shirt size and will send your one-time discount code with your shipment.
If you have any questions or concerns, please do not hesitate to reach out to our customer support team at support@pnumix.com. We are here to assist you in any way we can.
Thank you once again for your incredible support and patience. We are excited for you to experience the enhanced pnümix and look forward to delivering it to you soon.
Warm regards,
The pnümix Team
